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JOVATECH, INC. is a Nigeria registered Information and Communication Technology (ICT) consultancy / engineering service firm Based in Benin-City. Unlike a very large company we take time to understand our clients need and listen to them closely. Our most valued assets are our happy clients and we will stop at nothing to keep it that way.
JOVATECH ENGINEERING was started in 2003 by Oladapo Adebayo as a computer engineering enterprises and has continuously enjoyed steady growth which has given birth to JOVATECH INCORPORATED, an Incorporated Company Registered in 2008. In 2003,
JOVATECH ENGINEERING office only handled three(3) services; one office in BENIN only offered small computer engineering service. We now offer: ICT Consultancy/Engineering Services, Security Consultancy/Services, 3D Graphics Analysis/Designing, Training, Print Media/ E-Media, Internet Solution with foreign and local partners, Wireless LAN, Access Control and Security Monitoring, Website Design, Web Hosting, Domain Names, Search Engine Submission and Logo Design.
We have taken a unique approach with our staff by providing them with commission based solely on customers satisfaction. We are constantly receiving e-mails and phone calls from our clients’ complementing our customers support desk (CSD). Our customers satisfaction plays a vital role in the day to day running of our business and it will always remain a top priority to us.
JOVATECH, INC. is having a tie up with a number of agencies that are providing a helping hand in upgrading and promoting our ICT engineering techniques on a world-class platform. We focus on developing reporting software tailored to your business needs as it has become very important and advised that every organization should have an online; reporting software for all departments needs including accounting department that can be linked to their Banks account, profile software for employee’s information, LAN monitoring/viewing software that can be linked to your web site for 24hrs network administrative supervision.
With our experience over the years, we have evolved a highly effective form of work-style for the rapid ICT analysis development, implementation & maintenance of applications/services and customized solutions.
Our Infrastructure & Our People
We have made substantial investments in ICT engineering and security service. Our staffs enjoy a campus like atmosphere wherein they can avail a completely networked work environment with advanced telecommunication system and broadband connectivity to the Internet along with teleconferencing facilities backed by strong security procedures, round the clock.
The strength of an engineering company is determined by the quality of people comprising in it and an effective human resource management of the organization. Hiring and retaining outstanding people is the key to any engineering company’s success. JOVATECH, INC. has brilliant brains working as engineers, analysts, consultants, developers and managers striving towards providing a techno-commercial sound state of the art and cost-effective ICT solutions to its customers.
Hassle Free Services
Whether you’re new to the ICT world or an experienced professional, all of our services have been engineered to provide our valued customers with a total hassle free service.
From day one we treat our customers as VIPs. We receive many e-mails and calls every day from clients who can not believe the high level of ICT engineering service we provide and this is only achieved by making our services easy to use, on-time, reliable and stable. Combine this with our impressive clients’ support service and it's no wonder that over 98% of our clients have never wanted to move to another IT firm. Nearly 70% of our clients’ have returned to purchase an additional service in the last 6months alone.
In the unlikely event of a problem, we aim to resolve any issues as soon as possible (ASAP) and will communicate with the customer on a person-to-person basis until the problem is resolved.
All orders are set up immediately and our friendly and helpful customer support desk is only an e-mail away.
Customer Satisfaction
We are totally dedicated to our customers satisfaction so much that our friendly and helpful customer support desk officers receives a basic salary and commission on top based on their customers satisfaction ratio. Our staffs are not remunerated by extra sales, only by keeping our valued customers happy. This environment ensures that our staffs always try their hardest best for our customers on every occasion.
Every customer enjoys unlimited support via e-mail, calls and 1on1 visit as we have customers from virtually every area, our customers support desk is opened 24 hours a day, 365 days a year. If you really wanted too, you could receive support at 23:59 on New Year’s Eve.
Our customers don't just receive unbeatable technical support, but they also benefit from free maintenance support. We are currently the only company that we are aware of that offers such a service. Our free customer support desk(CSD) provides our customers with direct access to professional maintainers who can access the customers on-time and fix any problem they are having. If they prefer the engineer or consultant can show them what they need to do, so that they will know for next time.
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